FAQ

Check your postcode to see if we also come to your area. Fill your online laundry basket, plan your collection and delivery times, and place your order. On collection day, please have your laundry ready for us and don't forget to empty your pockets.

More information can be found on the “How does Wassie work” page.

You don't have to, but it is easy. You'll be able to check the status of orders faster, you’ll receive special offers and you only need to fill in your details once.

In the last step of the ordering process. Promotions and/or offers will be automatically deducted from the price.

With iDeal or your credit card.

There is no minimum order amount. However, you do benefit from a discount of €6.95 on collection and delivery costs for an order amount above €30.

Please contact customer service as soon as possible. Together, we’ll look for a solution. If you don’t cancel and you’re not at home when we collect or deliver? Then we will be forced to charge an additional €6.95 in logistics costs.